其他英语相关课程

BEC口语 美森网校商务英语初级口语素材——电话技巧

2015-08-28 16:02:40 来源:网络 人气:91


  大家好,我是美森网校的小编老师,下面给大家介绍一些BEC口语关于更多了解方面的介绍:

  Answering the phone

  Hello!

  Good morning. Grant Hotel. Reception. Susan Park speaking. How may I help you?

  Susan Park’s Office.

  Susan Park/Susan/Park.

  May I know who’s calling please?

  May I know what this is in reference to?

  Asking to speak to someone

  May/Could/Can I speak to/with Dr. Smith please? This is John Green speaking.

  I’d like to speak to Dr. Smith please. This is John Green.

  This is John Green from ABC. Is Dr. Smith in, please?

  Is Susan there?

  Dr. Smith please.

  I’m with… and I need to talk with… about…

  I’m representing … May I speak with…, please?

  Asking someone to wait for a moment

  Would you mind holding a minute while I try to find her?

  Could you hold on, please?

  Please hold on for a second.

  One/Just a moment, please.

  Hang on. I’ll get him.

  Just a second.

  One moment, please. I’ll see if he’s in.

  Asking the caller to leave a message

  I’m sorry but he’s not here right now. May I take a message or would you like to call back later?

  I’m sorry but he tied up/busy/occupied/in a meeting now. Would you like to have him return your call?

  I’m afraid he can’t come to the phone/speak to you/take the call at this moment. Could you call back in a few minutes/later/in a little while?

  I’m sorry he’s not answering the phone. Perhaps he stepped out for a moment. May I have him return your call?

  Transferring information

  Could you repeat that, please?

  Could you say it once again?

  Can you say it louder/slower?

  Have you got that?

  Could you please spell it?

  Anything else?

  Would you like me to read it to you again?

  Let me repeat to see if I get it

  同学们都学会了吗,如果有更多疑问,或者想学习更多BEC知识可以点击在线咨询,和美森网校的老师在线沟通哦。


美森网校,BEC

BEC考试指南

当前账号

该账号可用于登录
美森教育旗下所有产品

我知道了

注册成功,请选择学习目标

确定

BEC焕新升级公告

亲爱的BEC随意学 白金卡/钻石卡/金钻卡学员(含原超级卡学员):

为更好地服务学员,您所报名的 白金卡/钻石卡/金钻卡 后台已经进行了焕新升级。升级后,您的原卡将焕新升级为涵盖更多课程的新卡, 新的课程包括能力课、领思、CATTI、雅思 ,具体以您账户中注入的新课为准。

升级后,您的新卡的赠送期在原卡的基础上,额外再赠送6个月/1年/1.5年,同时您原来BEC卡中的课程仍将保留。

新课程相关教材大礼包,请您点击”同意并前往查看"后可联系客服以登记您的最新地址,我们将登记信息汇总后统一安排邮寄新卡课程需要的教材。

如您有任何问题,可以联系升级客服。

同意并前往查看

同意并前往查看